Service & Support

Service and Support Objectives
Our aim is to provide our customers with an 8 working hour response time from the time a service call is placed. This minimises any disruption to your printing and copier facilities.

Fully Trained, Friendly Staff
All our engineers are locally based and are Konica Minolta trained. They are polite, customer friendly and thorough and will troubleshoot not only onsite but also, should you request it, provide you telephone support to assist you as quickly as possible.

IT Assistance
As modern laser / colour copiers do far more than just copy (they can work as network laser / colour printers, scanners and fax), our engineers all have an excellent knowledge of IT to help resolve any related issues, should they arise.

Our office hours are 9.00 am to 5.00 pm Monday to Friday (Closed Bank Holidays)