5 Star Accreditation is the highest accreditation Konica Minolta awards its dealers.
Konica Minolta UK Ltd authorises a number of Dealers to sell and service their multifunctional products. To ensure that manufacturer servicing guidelines are adhered to, they operate a 3, 4 and 5 star service accreditation scheme for their Authorised Dealers.
"This accreditation requires Dealers to achieve and maintain the requirements of Konica Minolta’s 3 and 4 star levels, but with the additional requirements of their CleverPress 3 service accolade.
CleverPress 3 accreditation enables Dealers to sell, support and maintain our high level Production Print products. Each Dealer achieving this status is audited to very high standards to ensure they have the required support and service structures to enable them to support end users in the demanding environment of Production Print.
Dealers who achieve the 5 Star accreditation have to supply Konica Minolta UK Ltd with detailed service histories for each of the production print machines installed.
They also have to ensure Technicians are trained to a very high level which includes advanced network support and colour profiling. Each installation must be accompanied by the correct technical documentation such as network assurance and site survey forms. Dealers must also ensure that they have the capabilities to fully train end users in all aspects of our products functions and document workflows."